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Thank you for visiting and shopping at Neylan Design. Following are the terms and conditions that constitute our Shipping Policy.


Shipping Area


Domestic Shipping Only: We currently ship products within the 48 contiguous states of the United States. We do not ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories.

International Shipping: At this time, Neylan Design does not ship products internationally.

Shipping Charges


Standard Shipping: We offer free standard shipping on the majority of our orders. However, due to the size, weight, or special handling requirements of certain items, additional shipping charges may apply. These exceptions will be clearly noted on the product page and during the checkout process. Detailed information regarding shipping costs for specific items will be provided, ensuring transparency and no surprises.

Shipping Methods


Carriers: We use the following carriers to deliver our orders:

  • UPS

  • FedEx

  • USPS

  • Sunbelt

  • Metropolitan

  • Additional Carriers May be Used 

Method Selection: The shipping method is selected based on the size and weight of the item. We strive to use the most efficient and reliable carrier for your delivery.


Handling Time


Handling Time: Orders are usually processed within 2-3 business days. Processing time does not include weekends or holidays.

Shipping Time


Standard Shipping: The average shipping time for standard delivery is 10-14 business days after order processing.

Expedited Shipping: We do not offer expedited shipping at this time.



Additional Information


Order Tracking: We will provide a tracking number via email once your order has shipped.

Shipping Delays: While we do our best to ensure timely delivery, Neylan Design is not responsible for delays caused by factors beyond our control, including severe weather, postal interruptions, etc.


Contact Us

If you have any questions or concerns about your order or this Shipping Policy, please contact us at

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